FAQs
This FAQs section is designed to provide you additional support regarding our products, services, and company.
Where do you make kids size for your promo T-Shirt?
Yes, currently making kids size medium. If there is more demand we'll look into making other sizes.
Are you related to Shinratech?
Yes, our company was originally founded by the same members that started Shinratech. We believe that if we enjoy what we do, we're technically never working. We love fishing and technology. Life's good, maybe one day we'll combine these 2 to create some amazing combos.
Do these HNT antennas work?
Yes, before we offer any product, we like to be the guinea pig and test the product to ensure the HNT antennas work as promised. Our partners enjoy the process of testing and working with new tech, so they were more excited to validate the authenticity and functionality of the product. With the factory antenna we noticed the mining productivity was not as high as per day compared to our HNT antenna, which was placed and mounted on the roof. By doing so, we extended the miner’s coverage and were able to reach from 3 neighbor hotspots to 7 additional hotspots. Likewise, our riser cards are tested for functionality and productivity. The banner on the site is an actual working unit with those riser cards.
Is 8 dBi the highest gain available or should I go higher?
It depends on your installation environment. If you are living in an open area, we recommend that you choose a higher dBi. However, most of us do not have access to such desirable environments. Signals work by bouncing off of environments. As such, we recommend an 8 dBi to optimize signal gain for most customers. That being said, it is possible to go higher if your environment allows you to do so.
Should I get a directional antenna?
No. The goal with a directional antenna is to minimize and eliminate interference by pointing towards a particular direction. However, for HNT, the end goal is to maximize your capacity to send and receive from HNT hotspots -- thus requiring an omnidirectional antenna. In sum, a directional antenna would be able to get you a better signal towards some hotspots, but it would neglect hotspots in other directions. In contrast, an omnidirectional antenna would enable you to maximize the range that you would be able to send and receive signals.
What is HNT or Helium?
Helium is a decentralized wireless network using low power smart devices (IoT) to transmit and receive data to and from the internet. Coverage providers for the Helium Network are known as "miners". Miners purchase a Helium Hotspot to use RF radio signals to provide coverage in return for payment in Helium tokens (abbreviated as the cryptocurrency HNT). Miners earn greater amounts of HNT if they transmit and receive with more Helium hotspots, so hotspot placement and antenna strength are key factors in HNT earning potential. For more information please visit the following: https://www.helium.com/
What type of SMA or RP-SMA connector should I use?
There are SMA and RPSMA. Just keep in mind male/female connector. For SMA it follows the traditional connection. The female end will be a connector with an opening to allow the center pin to contact. With RP-SMA it is the same concept, but it kinda reverse and gave the female connector a center pin. Can be confusing. But his guide here can help you. "Types of SMA and RP-SMA"